Payment

  • You will be billed through Paypal and can pay online or contact me to make arrangements to pay by check.

  • Packages of 6 months or longer are eligible for installment payments, but receive a 10% discount if paid in full prior to our first session.

  • Packages of less than 6 months must be paid for in full before the first session.

  • All coaching packages must be used within 12 months of purchase. After 12 months, unused sessions expire.

  • Coaching packages are non-refundable and non-transferable.

  • If you’re military (active, reserve, retired) or a caregiver, I”m please to offer a “pay what you can” policy for packages of 6 months or less.


Scheduling

  • The majority of my clients and I agree that phone coaching suits our mutual needs and schedules.  If you are in the Annapolis area, I’m open to discuss meeting in person. Just ask and we’ll see what we can work out.  

  • I use an online scheduling system (Schedulicity) which makes organizing your sessions easy.

  • Coaching works best when we have regularly scheduled sessions. Please use the online system to set up recurring appointments at the most convenient time for you.

  • If you have to cancel, I ask for 24 hours advance notice through the scheduling app or by phone/text.


What to Expect

  • For each session:

    • Plan to be in a quiet, private space when we’re working and be prepared to take notes

    • Prepare the topic(s) you’d like to work on, and/or results of your homework

    • Please call right at your scheduled time. I will wait 15 minutes and if you haven’t called by then, I will consider the session over.

    • If you have something you’d like me to review before our session, please send it as far in advance as you can!

  • Let’s leave nothing unspoken, shall we? If you’re unhappy at any time – or if you’re over the moon happy – say something. I promise I will, too.

  • If I feel like I am not the best coach to support you, I promise to be transparent and do my best to connect you with another coach who may be a better fit. I know lots of amazing coaches and am happy to highlight their work.   Similarly, as an entrepreneur, referrals are one of the things that make me smile with gratitude. If you recommend me to a friend or colleague, it would make my day!